500 Server Error after Spam Attack

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  • #21364
    a2c
    Participant

    Hi,

    we use your Plugin for quite a while now and we are very satisfied with it.

    We use one Form for multiple contest Articles. With the great feature to insert Variables, we can separate it through the Post Title. Anyways.

    With this one Form, it happens past week, that somehow the “Hacker” came thru your Security Options (hidden field, captcha).

    Suddenly we had over 13.000 Messages all with the Tel.Number 0000000000. Our Server had a lot of 500 Errors.

    Its running now, BUT the really big Problem we have now is – We can´t edit any Form. Clicking on “edit” – 500 Error. We can read, edit, delete the Messages, but no Form by itself…

    We really need help! How can we delete “like batch” all the messages with tel number 0000000000?
    Maybe this will solve the Problem…

    Thanks for your Help!
    Mikkel

    • This topic was modified 6 years, 10 months ago by a2c.
    • This topic was modified 6 years, 10 months ago by a2c.
    #21384
    Ally
    Support Staff

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    #21395
    a2c
    Participant

    Hi Ally,

    thank you very much for this Solution. It worked! I was lucky that the Spammer used 1 Tel. Number for all Messages. Sadly I still have the Problem to open or edit a Form. Bad request – 500 Error.

    I will try to delete and re-upload the Files.

    Greetz
    Mikkel

    #21404
    Ally
    Support Staff

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    #21409
    a2c
    Participant

    Hi,

    sorry for the late reply – Yes I have still the 500 Error.

    I put it on our DEV Site. No Plugins activated and without all the Messages from the Live Site – still the Error.

    On DEV I have the 4.8 Version, – Live 4.7.5 – php 5.5.

    Do you have an older IPhorm that I can try a fallback?

    Thanks for your help!
    Mikkel

    (Console Screenshot attached)

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    #21411
    a2c
    Participant

    Btw,

    I activated the Standard Theme too, to be sure.

    Still the uncaught TypeError… Colorpicker

    Greetz
    M

    #21418
    Ally
    Support Staff

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