Characters with accents after Export

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This topic contains 9 replies, has 4 voices, and was last updated by  Ally 6 days, 5 hours ago.

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  • #4753

    hurraken
    Participant

    Hello,

    When i import csv file in Excel, the characters with accents display strange symbols.

    Thank you for your help !

    Best regards

    #4760

    Ally
    Support Staff

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    #13083

    creaweb
    Participant

    Hi i have the same problem
    éè (accent) missing in UTF 8 and other when i import from excel
    here a screenshot :

    http://euphedra.nc/trouble-accent-french.png

    has you can see we have :
    Nom et Pr_nom
    N_ de T_l_phone
    instead
    Nom et Prénom
    N° de Téléphone

    thank you for your help
    Marie

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    #13094

    Ally
    Support Staff

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    #13111

    creaweb
    Participant

    hello

    you are right it’s not a problem from cvs :

    “Nom et Prénom”,SOCIETE,”N° de téléphone”,”Avec quelle agence Marconnet travaillez-vous ?”,”Qualité de l’accueil téléphonique et des renseignements apportés”,”Qualité du suivi commercial”,”Qualité de la livraison (délai, ponctualité, explication technique)”,”Etat du matériel”,”Si vous avez eu une panne, la rapidité de notre dépannage”,”Avez-vous rencontré un problème lors d’une commande”,”Quel type de matériel ?”,”Ce matériel était “,”<h2>Comment nous avez vous connu ?</h2>”,”<h2>Sur une échelle de 1 à 10, recommanderiez vous l’entreprise MARCONNET *</h2>”,”Pourquoi ? *”,”Pour finir, avez vous des remarques particulières ?”,”ID élément”,Date,”Adresse IP”,”URL Formulaire”,”URL de référence”,”ID Article / Page”,”Titre Article / Page”,”Nom d’affichage utilisateur WordPress “,”Email utilisateur WordPress “,”Authentification utilisateur WordPress”

    it’s excel problem ?

    #13128

    Ally
    Support Staff

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    • This reply was modified 1 week, 6 days ago by  Ally.
    #21067

    sbk44
    Participant

    Hello,

    there are two problems at Excel Export :
    > UTF-8 is not correctly decoded
    > the empty fields are not exported

    I have tried QuForm Excel plugin but it didn’t work. Do you have any solution ?

    Thank you by advance,
    best regards.

    #21089

    Ally
    Support Staff

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    #21100

    sbk44
    Participant

    Hi Ally,
    yes, I already have tried the Text Import Wizard as mentionned above. Another solution?
    Thank you by advance!

    #21113

    Ally
    Support Staff

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