E-Mail is not fowarded

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #16700
    strandhotelmiramar
    Participant

    Hey there,

    At our homepages http://www.seehuus-hotel.de and http://www.strandhotel-miramar.de we have the plugin quform installed.
    It worked without any problem until last week.
    Now we only can see the messages in the backend, but the messages are no longer forwarded as an email to the deposited mail adress. We haven’t changed any settings and can not explain why it doesn’t works anymore.
    As we only randomly check out our backend, this is a huge problem for us.

    We’re looking forward for a quick answer!

    Tanks in advance!

    Regards
    Juliana

    #16702
    Ally
    Support Staff

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    #16704
    strandhotelmiramar
    Participant

    Hi Ally,

    thanks for your request.

    Sadly we are still not able to solve the problem even though we followed all the instructions in the guide.
    We even updated the plugin but this even didn’t help.

    Do you have any other idea what we can do?

    Thanks in advance!

    Best Regards
    Juliana

    #16714
    Ally
    Support Staff

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    #16718
    epozen
    Participant

    Hi,

    I am having the same issue. Everything worked right up WP updated to 4.3. I then updated your plugin. I called Godaddy and they ran all kinds of tests. We even used contact form 7 and that sent.

    website is http://www.premaircleaning.com

    I have a very upset custromer.

    Please help.

    #16721
    Ally
    Support Staff

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    #17084
    strandhotelmiramar
    Participant

    Hi Ally,
    i can’t solve the probem..my problem is still actual.
    Can you help me one more time with an idea?
    I don’t know if i am allowed to give you an temporary user account. So is there another possibility you can help me?

    Thanks a lot!
    Regards
    Juliana

    #17093
    Ally
    Support Staff

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    #17145
    strandhotelmiramar
    Participant

    Hi Ally,

    i send you a mail last friday. Did you get them?

    Regards
    Juliana

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