Email reply to address

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  • #12654
    campbell
    Participant

    I am trying to have the (required) email address that the customer has to fill out in the request form as the reply-to address when I respond to an inquiry, but it is always coming through with blog@address as the reply-to address. I have reviewed the forum exchange at https://support.themecatcher.net/forums/topic/email-reply-to-address and, following that advice, I am using an element of type “Email Address” instead of a “Single Line Text” that is labelled as an email field. Under settings > email I see “‘Reply-To’ address” called out as email address with the note that “When you compose a reply to the notification email, it will be addressed to the email address submitted in this field.” So everything appears to be correct. I have attached a screen shot to confirm the above.

    Any advice on setting this right?

    #12655
    campbell
    Participant

    Second attempt to post image.

    Thanks – Campbell

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    #12657
    campbell
    Participant

    Also, the problem occurs whether or not I have the other plug-ins disabled or turned on.

    Thanks – Campbell

    #12663
    Ally
    Support Staff

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