emails not getting sent out after plugin upgrade

Home Forums Quform WordPress emails not getting sent out after plugin upgrade

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  • #18591
    ams13
    Participant

    Hi

    5 of my sites use your plugin, and emails are not being sent out at all after recent plugin update.

    I am using Postman SMTP, and tested the SMTP is all working fine.

    When submitting the form, I also insert the email into the Mymail plugin, and that send out an email fine but email from Quform is not being received.

    I have debug it as follows:

    I used the phpmail option under settings which uses the Postman SMTP in the background, the error from that is “Could not instantiate mail function”. Note Postman SMTP works fine because I get the email from Mymail newsletter when the quform is submitted. Note the email used is google gmail apps for business. Postman SMTP does not even log the email as failed. Its like its never sent it.

    I also used a different SMTP using my domains using the SMTP options under settings, and that gives a different error message i.e. SMTP Error: Could not connect to SMTP host.. However, note, the smtp detaisl are fine as it is for our domain.

    Please assist to resolve this issue. Note our other envato plugins like Mymail and Easy Social Share send out emails fine on the same server. It is simply quform that is not sending out emails.

    Thanks

    AMS

    #18618
    Ally
    Support Staff

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    #18637
    ams13
    Participant

    Hi Ally,

    Thanks for the update. It really sucks that we cannot use phpmail as our other envato plugins like social share and mymail both use it, and for security purposes, we prefer to use gmail oauth 2 so there is no password stored on the db, and all our mail is central using Postman SMTP.

    I hope you very nice plugin can do phpmail and editing of records in your next update.

    I will try your smtp suggestion using wp mail, and will let you know.

    Thanks

    AMS

    #18648
    ams13
    Participant

    Typo.. I meant

    It really sucks that we cannot use “wp_mail”

    I hope you very nice plugin can do “wp_mail” and editing of records in your next update.

    #18663
    Ally
    Support Staff

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    #18666
    ams13
    Participant

    Hi Ally,

    Actually, please add wp_mail rather than remove it as users need all 3 options incase one fails, and the one works.

    SMTP is really an issue which we cant resolve it as yet better to have phpmail and wpmail as backup options

    So please dont remove phpmail. only add wp_mail as an alternate option.

    thanks

    AMs

    #18670
    Ally
    Support Staff

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    #18675
    ams13
    Participant

    Thanks Ally

    You can see from the below word fence link on panama paper breach that storing smtp passwords is no good – its old school, and has major security issues..

    Panama Papers: Email Hackable via WordPress, Docs Hackable via Drupal

    Once you add wp_mail, that would allow us to use oauth via Postman SMTP.. this way passwords are never stored on the wp db

    thanks

    #18678
    Ally
    Support Staff

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    #21033
    armagri
    Participant

    Hello, no update on this?
    with Godaddy is an issue to send emails through WP

    Postman already works with ContactForm7

    1 year an no solution yet?

    #21059
    Ally
    Support Staff

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    #21254
    armagri
    Participant

    hello
    when is expected to release the update?
    thanks

    • This reply was modified 6 years, 10 months ago by armagri.
    #21264
    Ally
    Support Staff

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