Form has entries but they do not show to export.

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  • #20041
    tracyfarnsworth
    Participant

    I have one form that shows 145 entries but when I select to preview and export, it shows no entries. The plugin is updated to most recent version and I also followed instruction at Code Canyon to switch forms back and forth to get entry to view but still did not work.

    I searched but do not see any further suggestions on the forum so I apologize if there is a fix listed. I just can’t find it.

    Hoping you can help as this is for a client and they are in middle of an enrollment period.

    Much appreciation for your time.

    Regards,
    Tracy

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    #20050
    tracyfarnsworth
    Participant

    I’m hoping someone from support can check on this issue today? My client desperately needs to get these entries for their enrollment.

    I do appreciate your time. Sorry to have to bump this but I’m just not sure what else I can do to fix this.

    Regards,
    Tracy

    #20067
    Ally
    Support Staff

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    #20076
    tracyfarnsworth
    Participant

    Hi Ally,

    I already hired someone else to fix it. You can mark it resolved. Thank you.

    Regards,
    Tracy

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