Form Not Visible

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  • #15372
    elitivia
    Participant

    Hi,

    When inputting the form either via the shortcode or as php, the form does not display and doesn’t display any content within the given page either.

    In addition, all elements that should appear after the form are not displayed either, including the sidebar and footer (this is also reflected in the source code). Everything above the form works as it should. This also happens on the default theme with plugin deactivated.

    The form is not long, just a standard contact form.

    – There are no browser console errors

    – I have disabled all plugins and changed back to a default theme whereby the same issue still occurs

    – I have installed a fresh copy of an up do date version of the plugin, I have also reverted back to a version used on another website

    – It does not work with pre, or raw tags

    – Scripts are enqueued in the correct order

    – No script is being called more than once

    – Theme has the wp_footer in the footer just before the closing body tag

    – I’ve tried different versions of jQuery

    Any help would be appreciated.

    Thank you,

    Claire

    #15383
    Ally
    Support Staff

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    #15388
    elitivia
    Participant

    Hi Ally,

    Thank you for your quick response. I’d already tried everything you suggested other than the debug logging. When I ran debug logging, the error was as follows:

    Fatal error: Call to undefined function mb_strpos() in /home/dede1801/public_html/wp-content/plugins/iphorm-form-builder/includes/CSSParser/CSSParser.php on line 417

    When I changed the php version from 5.5 back to 5.3 the forms work, however they won’t work on 5.4 either. Is there any reason for this?

    Thank you,

    Claire

    #15389
    Ally
    Support Staff

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    #16507
    kernel
    Participant

    All green ticks, same error.

    #16509
    Ally
    Support Staff

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