Problem with mail receiving

[charmenoir]

Hi !

I ask you one thing ^_^

I used quform in a site, this form send e-mail to every e-mail adress I configure like a recipient.
But there’s a mail adress ( my customer ) it doesn’t receive the quform’s mail.
If the “mail sending” works with everyone but not with a particular mail ( they don’t receive the mail sent by quform ) is it my mistake or is it a customer’s mail problem ? I don’t know what to do because it appear to be configured correctly but they don’t receive the mail in the normal mail nor in the spam. It’s a mistery !

Can you tell me something ? please

Thank you for now, have a nice evening

CN

[snezhanasolovey]

I am having the same issue . I have set up the SMPT email. Made sure I have all the information filled out and tried all of the suggestions you have written to fix the problem. I am not recieving email notification neither does the person who filled out the form. The page gives out an error when the form is submitted. Stating an ” An error has occured submitting the form”

[charmenoir]

In my case, the mail is sent correctly and the message is green and affermative. but the customer ( only him ) doesn’t receive the mail. If I use my mail or another mail, I receive the mail.

[Ally]

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[BrennenHodge]

I’m currently having the same problem. Any more ideas on a solution?

[Author]

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