Trouble keeping Plugin working properly

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  • #18148
    Frozen_Fire
    Participant

    Greetings,

    We discovered that the plugin wasn’t updating properly and as a result on multiple sites that we manage. As a result, the quform submissions were being e-mailed out, but were not being saved in the wordpress database. We figured out how to get the plugin to update properly, but I had another site randomly un-verifify the license and the problem appeared again, even though it was on the latest update.

    I re-entered the key and that fixed it, but we lost about a week’s worth of data. How do I make sure that this doesn’t happen? Is there a way to get notified if a license key is having issues?

    Thank you,
    Liz

    #18154
    Ally
    Support Staff

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