Home › Forums › Quform WordPress › V 2.0.1 stopped sending mail after successfully sending at first
- This topic has 6 replies, 2 voices, and was last updated 6 years, 6 months ago by patdundee.
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- September 12, 2017 at 5:57 pm #21915patdundeeParticipant
Hi Guys
Always used WP SMTP Mail for sending all forms.Worked well in V2.0.1 while V1.10 was installed. As all forms are now displaying correctly and were sending emails I removed V 1.10
Now V 2.0.1 is no longer sending the emails through
Reset up V 1.10 but still no joy
All recipient and sender emails set up correctly and the form follows through and stores in the database with no errors. It has just suddenly stopped sending emails.
Could you have a look please Ally has all the log details
Page is http://www.kimboscakes.co.uk/contact-kimboscakes
Form ID is form 1 Contact and reservations.
It is the same aon all the other forms but this will be the easiest and quickest to fix i thinkMany thanks
PatrickSeptember 12, 2017 at 8:55 pm #21919AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
September 12, 2017 at 9:24 pm #21922patdundeeParticipantHi Ally (Additional read to last paragraph)
Appreciate it
I have tested the WP SMTP mail to both a local account on the same mail server and to a gmail account and both work fine.I think somwhere along the line the authentication is being asked for which it should not be when a user adds there email address. No auth is required for incoming mail. On checking the mail logs (I run my own servers and mail servers) i see this error
Sorry from is not for local domain or auth user didn't match
That would suggest to me that somewhere in the new form the from address is being set as the to address and the to address being the from address. That being the case authentication would be required.
Just as a point, other servers here running V1.10 still and using the same WP_SMTP_MAIL do not have the issue 🙂
I have just tested the above theory by changing the Form–>Settings..>Notification–>Admin Notification
I changed the to address to the site email address and the reply to as the email element in the form and the from email address as the site email address and it worked fine..
Somewhere along the line this gets mixed up when the form is posted it seems to happen on all the forms.the from needs correcting to the email element and the to needs to be as it is the site address and the reply to needs to be the email element.
Let me know when you find where it is changing and correct so i can change the forms back (or you have my log in you could change back in case i miss the email if that is ok?
P
- This reply was modified 6 years, 6 months ago by patdundee.
- This reply was modified 6 years, 6 months ago by patdundee.
- This reply was modified 6 years, 6 months ago by patdundee.
- This reply was modified 6 years, 6 months ago by patdundee.
- This reply was modified 6 years, 6 months ago by patdundee.
- This reply was modified 6 years, 6 months ago by patdundee.
- This reply was modified 6 years, 6 months ago by patdundee.
September 13, 2017 at 11:02 am #21930AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
September 13, 2017 at 12:08 pm #21931patdundeeParticipantHi Ally
Many thanks. I have replied to the email. Thanks for the other items you noted on the functions page. I will correct these in a while 🙂
PSeptember 13, 2017 at 12:28 pm #21932AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
September 13, 2017 at 1:38 pm #21935patdundeeParticipantShall wait for the V2.0.2 🙂
The hidden fields are hidden if you select General enquiry as the extra info is not required. These only show if you select cake enquiry 🙂
P
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