How do I set the “From” address to the submitted email address?

There are two ways to make it so that replying to a notification email will reply directly to the form submitter, choose one of the methods below.

Using the “Reply-To” address (recommended)

Go to Edit Form → Settings → Notifications and click on the settings icon for the notification.

Go to the notification settings

Click Add recipient.

Click Add recipient

Choose Reply-To in the first select menu.

Choose Reply-To in the first select menu

Click the insert variable (code icon) next to the Email address field, and click the Email field in the list.

Insert the email field variable

If the form also has a Name field, you can click the insert variable (code icon) next to the Name field, and click the Name field in the list.

Insert the name field variable

Using the “From” address

Note: you may have issues receiving the notification email if you set the “From” address to an email address that is not associated with the hosting account.

Go to Edit Form → Settings → Notifications and click on the settings icon for the notification.

Go to the notification settings

Go to the “From” address setting and delete the current values for both fields there.

Go to From address setting

Click the insert variable (code icon) next to the Email address field, and click the Email field in the list.

Insert the From email field variable

If the form also has a Name field, you can click the insert variable (code icon) next to the Name field, and click the Name field in the list.

Insert the From name field variable

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