File Upload field not visible

If the File Upload field is not visible on the page, in most cases this means there is a JavaScript error on the page. It could be caused by a number of things and most of the time it’s another plugin or the theme at fault. You should check the browser console for the error.

Problem #1

If the browser console error message looks like the above image, or you see any of the HTML tags <p> </p> <br> in the error.

Solution #1

The cause of the problem is outline on the page Extra spacing in the form, please try the solutions on that page.

Problem #2


Solution #1

Check that your theme has the code shown below in the footer, just before the closing body tag.

<?php wp_footer(); ?>
<?php wp_footer(); ?>

Solution #2

Check that there is not more than one copy of the jQuery library on the page. If a poorly coded plugin or theme includes this library outwith the standard WordPress script enqueuing system, it can cause this error. Find the duplicate copy of the library and remove it.

A different error

A different error message may indicate a problem with the theme or another plugin, contact the author or support forum of the script causing the error. If you are stuck, post a message on our support forums and we can help you.

Still having trouble? Head over to the forums.