Reply To: Error related to reCAPTCHA v2 (Invisible reCAPTCHA badge)

There is one variable regarding page that may be relevant.

We added a service to the website where there is a pop-up live chat window on every page, including the page with contact form.

Could pop-up chat window feature be interring with form’s function?

I tested it again and it always shows the success message on screen:
Your Message Has Been Sent, Thank You.

But, the messages never reach my email account

The form definitly worked earlier in week because I was sent some spam emails submitted with form.