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Ally:
you said >> “For some reason the page has some JavaScript code that is effectively making any popup script loaded on the page useless. I don’t know what is loading this code, you could try checking if it is another plugin or the theme using this method: https://support.themecatcher.net/quform-wordpress-v2/troubleshooting/common-problems/plugintheme-conflicts ”
OK, so I did some plugin conflict debugging as you suggested
#1: I tried switching my theme to something other than Avada (I switched to “Astra”)… this did NOT fix (still no popup form)
#2. I deactivated the plugin “FooGallery”, this did NOT fix (still no popup form)
#3: I deactivated the plugin “FooBox HTML & Media Lightbox”, and the popup form FINALLY WORKED!!! (first time ever) *******
the form seemed to display OK (but has no heading or intro text, which would be nice to have) — but it DID actually pop up!… see attached screenshot of the resulting popup form
so now what?
note: we definitely do use the FooBox Lightbox plugin on our website
thanks,
— Paul
- This reply was modified 4 months, 1 week ago by
induspray.
- This reply was modified 4 months, 1 week ago by
induspray.
- This reply was modified 4 months, 1 week ago by
induspray.