ajax error

Home Forums Quform WordPress ajax error

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #33635
    graphic4444
    Participant

    trying to use form, generates ajax error.. also not saving entries, pls help. using avada theme

    how do i pm you url?

    #33643
    Ally
    Support Staff

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    #33657
    kloecknersadler
    Participant

    Hello, unfortunately we have the same problem on a client’s website.

    The website esserstefan.de contains several contact forms, unfortunately only the one on the start page works. All forms that are not on the start page run into an Ajax error.

    Example:

    Kontakt

    We have already deactivated all other plugins and deleted all caches. Unfortunately always without success. The website runs on WordPress 5.8.1 and the latest Quform version. A downgrade to an older plugin or WordPress version also brought no success.

    We ask for help in troubleshooting.

    #33661
    Ally
    Support Staff

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    #33662
    kloecknersadler
    Participant

    Hi @ally

    sorry we have added another plugin for testing purposes. Quform is now located for you at:

    test

    Thanks a lot

    #33663
    Ally
    Support Staff

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    #33664
    kloecknersadler
    Participant

    @Ally
    Thank you very much for the support.
    The problem is now fixed, after over 48 hours of troubleshooting.

    Since the server is running on Nginx, the only thing missing was an additional Nginx statement in Plesk.

    if (!-e $request_filename) {
    set $test P;
    }
    if ($uri !~ ^/(plesk-stat|webstat|webstat-ssl|ftpstat|anon_ftpstat|awstats-icon|internal-nginx-static-location)) {
    set $test “${test}C”;
    }
    if ($test = PC) {
    rewrite ^/(.*)$ /index.php?$1;
    }

    #33668
    Ally
    Support Staff

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