Ajax Error Saving the Form

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  • #32178
    raeshantael
    Participant

    Hello,

    When I try to save my form I get an ajax error. It happens when I customize the admin notification. I want the subject to be

    Damage Claim – Order #{element|id:5|Order Number}

    But when I put the element ID, I get an “Error saving the Form Ajax Error”. When I remove the element, it saves. I really need to have that order number in the subject so that all the emails won’t pile up as a thread but will be individual emails. I can also pull an order quicker if I can pull the order.

    Also, when I edit the message (HTML) to anything besides {all_form_data}, I get an error message. It’s like I can’t really customize my notifications. See screenshot.

    • This topic was modified 3 weeks, 5 days ago by raeshantael.
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    #32182
    Ally
    Support Staff

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    #32183
    raeshantael
    Participant

    Thank you. I went into the cPanel and turned off ModSecurity and the form saved. Thank you for replying. You may close this ticket.

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