Background Images not uploading

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  • #13228
    WilliamB
    Participant

    Yes. It is another case of the background picture problem.

    When I try to upload a BG picture i get the following error code
    An error occurred uploading the file. You may find more information in the browser console
    Tried in both IE and FF. Picture 250kb

    I am getting error code: -230 “Error #2049” in the browser console which leads me to believe it is a domain problem and that it might be linked to the fact that the theme has been installed on a IDN Domain
    curaçao.se / xn--curaao-zua.se

    I have no plugins activated

    #13235
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #13250
    WilliamB
    Participant

    Hi
    I have sent you the requested info. Sorry for the delay. Didn’t see your response due to not getting any email notification. (forgot to check the box i think)

    I think the problem is IDN related since i tried your theme on another account on the same server (non IDN domain) and it worked perfectly.

    #13267
    WilliamB
    Participant

    Did you guys get my email?

    I do not want to rush you but wanted to ask since your first answer was so quick.

    #13291
    WilliamB
    Participant

    The problem can be solved (worked around) by using crome or safari to upload the images.

    — Solved —

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