Bug or other error

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #36278
    Conta
    Participant

    Hi,

    I have file upload enabled and it is not possible to send the message if no file is uploaded.

    How to solve that bug or problem?

    #36286
    Ally
    Support Staff

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    #36287
    Conta
    Participant

    Hi,

    That function is not set as “required”. So what could be wrong?

    #36291
    Ally
    Support Staff

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    #36293
    Conta
    Participant

    Hi,

    I have been in contact with the manufacturer of the theme and they have stated that it is not due to their theme but to your plugin.

    Do you need to log in to troubleshoot and check?

    #36294
    Ally
    Support Staff

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    #36295
    Conta
    Participant

    It is sent!

    #36297
    Ally
    Support Staff

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    #36306
    Conta
    Participant

    Hi again Ally,

    Thanks for solving the problem. But, be still have a problem! The contact form works, but if you attached any file, it won’t come.

    It would be great if you could look into it as soon as possible as it is business critical to get this working.

    Best regards

    #36312
    Ally
    Support Staff

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