CAPTCHA Issue

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  • #32837
    pembrokellc
    Participant

    I just noticed a new issue/error. In all my forms I use the CAPTCHA option. When filling out the contact form, the last thing to enter is the CAPTCHA code into the text box. But when I click on the text box to enter the code, a past code pops up and it physically blocks the code that has to be entered. We are using Quform version 1.10.1. I believe this error has caused a big drop in contact form submissions because the visitor found it too frustrating to work around this pop-up/autofill text. So how do I get rid of this blocking autofill code which is not even the right CAPTCHA code?

    #32838
    pembrokellc
    Participant

    I am using WP versions 5.6.3 and Quform version 1.10.1

    #32841
    Ally
    Support Staff

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    #32854
    pembrokellc
    Participant

    Ally-
    I would much prefer to have a more graphical and easier for the visitor to get past. What are the options other than this default CA{TCHA which seems to be a barrier/annoyance for the user? Thanks. I have version 1.10.1

    #32861
    Ally
    Support Staff

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    #32866
    pembrokellc
    Participant

    Hi Ally-
    The honeypot CAPTCHA is enabled. I will roll with that, not a lot of spam so far.
    Regarding reCAPTCHA: is that another plugin I would purchase and what exactly is the software product name for that?

    #32876
    Ally
    Support Staff

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    #32894
    pembrokellc
    Participant

    Thanks. If I use the reCAPTCHA should I turn honeypot option off?

    #32895
    pembrokellc
    Participant

    I have reCAPTCHA going but there is a problem with it only partially being shown. See attached.
    I am using two column option in group setting. It’s very hard to get the form to look like it’s logically assembled.

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    #32897
    pembrokellc
    Participant

    The problem is that the reCAPTCHA image is not showing along with the button for user to select.
    I have version 1.10.1

    #32903
    Ally
    Support Staff

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    #32905
    pembrokellc
    Participant

    I checked the actual webpage and it looks OK now.
    Just one small thing: I would like to reCAPTCHA box to place higher vertically just below the message box. See attachment.

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    #32907
    Ally
    Support Staff

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