Home › Forums › Quform WordPress › CAPTCHA Issue
- This topic has 12 replies, 2 voices, and was last updated 3 years, 7 months ago by Ally.
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- April 18, 2021 at 11:59 pm #32837pembrokellcParticipant
I just noticed a new issue/error. In all my forms I use the CAPTCHA option. When filling out the contact form, the last thing to enter is the CAPTCHA code into the text box. But when I click on the text box to enter the code, a past code pops up and it physically blocks the code that has to be entered. We are using Quform version 1.10.1. I believe this error has caused a big drop in contact form submissions because the visitor found it too frustrating to work around this pop-up/autofill text. So how do I get rid of this blocking autofill code which is not even the right CAPTCHA code?
April 19, 2021 at 12:01 am #32838pembrokellcParticipantI am using WP versions 5.6.3 and Quform version 1.10.1
April 19, 2021 at 11:07 am #32841AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
April 20, 2021 at 9:02 pm #32854pembrokellcParticipantAlly-
I would much prefer to have a more graphical and easier for the visitor to get past. What are the options other than this default CA{TCHA which seems to be a barrier/annoyance for the user? Thanks. I have version 1.10.1April 21, 2021 at 9:55 am #32861AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
April 21, 2021 at 6:33 pm #32866pembrokellcParticipantHi Ally-
The honeypot CAPTCHA is enabled. I will roll with that, not a lot of spam so far.
Regarding reCAPTCHA: is that another plugin I would purchase and what exactly is the software product name for that?April 22, 2021 at 10:54 am #32876AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
April 24, 2021 at 6:52 pm #32894pembrokellcParticipantThanks. If I use the reCAPTCHA should I turn honeypot option off?
April 24, 2021 at 9:22 pm #32895pembrokellcParticipantI have reCAPTCHA going but there is a problem with it only partially being shown. See attached.
I am using two column option in group setting. It’s very hard to get the form to look like it’s logically assembled.Attachments:
You must be logged in to view attached files.April 24, 2021 at 9:51 pm #32897pembrokellcParticipantThe problem is that the reCAPTCHA image is not showing along with the button for user to select.
I have version 1.10.1April 27, 2021 at 10:22 am #32903AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
April 27, 2021 at 9:54 pm #32905pembrokellcParticipantI checked the actual webpage and it looks OK now.
Just one small thing: I would like to reCAPTCHA box to place higher vertically just below the message box. See attachment.Attachments:
You must be logged in to view attached files.April 28, 2021 at 10:01 am #32907AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
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