Changing an imported form

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Viewing 8 posts - 16 through 23 (of 23 total)
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  • #37276
    MandyMc
    Participant

    Also could you please advise where to change the little green bar in the confirmation .. “Your reservation request has been sent, thanks.” See screenshot.

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    #37279
    Allan
    Support Staff

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    #37280
    MandyMc
    Participant

    Hi I have sent several emails and the one that matters least which is the confirmation message tiny green bar is the one that has been answered. The others are very urgent.

    Especially the one above about the back button.

    I have just realised that replying to emails that you have sent may not be getting through as the email to reply to has noreply?

    I will copy them into this ticket forum.

    Hi Allan,

    Thanks for responding, the client was getting very upset and he is a long term client so I was feeling pretty powerless when I was getting no response from you guys and trying to reassure him every day that I would hear from you soon.

    With regards “Terms and Conditions” button I am not sure what you require but I have attached what I think you are asking.

    The T & C’s are meant to display as a modal window. I need this fixed asap as when you click the button on mobile, the background greys out and takes you to the top of the page which is confusing for users. On desktop it just doesnt operate. I have attached screenshots of the modal window for T&C’s.

    Also I would like to understand how to make the initial “Make a Reservation” styled so it looks like a button. https://ginreabthai.com.au/ See screenshot. The wording Make a res is very hard to read.

    Are you getting the emails?

    Thanks

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    #37282
    MandyMc
    Participant

    Hi I cant stress how urgent this has become and I am not sure why you are not responding as you used to?

    #37283
    Allan
    Support Staff

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    #37285
    Ally
    Support Staff

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    #37286
    MandyMc
    Participant

    Hi thanks to both of you for responding .. the “When you insert a new form on the page you will see the popup window (see attached), this is where you can add the button, image or text of your choice.”

    I dont see that interface anywhere so that I can add the modal window.

    Also very urgent is the glitch that when you hit the back button ON MOBILE .. it takes you to the top of the page making it very confusing for users .. to whom it gives the impression that they have been logged out of the form. You have to scroll down quite a bit to get back to the form.

    #37289
    Ally
    Support Staff

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    • This reply was modified 3 months ago by Ally.
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