digits validator not working?

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  • #36162
    a.lettieri
    Participant

    Hello,
    Digit validator has 2 issues:
    1) it only works when the field is mandatory. When it’s not, it lets me put letters as well with no warnings.
    2) when I customize the error message, and the field is mandatory, if I put letters in the field it shows the mandatory field warning, not the customized one.

    Can anyone help me?

    #36163
    a.lettieri
    Participant

    I only tried the digit validator, not sure if the other ones are working correctly to be honest.

    #36165
    Ally
    Support Staff

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    • This reply was modified 1 year, 1 month ago by Ally.
    #36168
    a.lettieri
    Participant

    1. Not true. https://screenpal.com/watch/c0XiQkVGiLI As you can see form is submitted even with letters in the field. Check attachment for my validators settings. What am I missing?

    2. Ok thanks, I’ll remove the filter then.

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    #36175
    Ally
    Support Staff

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    #36177
    a.lettieri
    Participant

    I think I get it now: since it’s not a required field, if a user puts letters in it the filter will strip them and move on to the next step\submit, so it doesn’t warn the user that he has to put only numbers.
    Guess I either remove the filter as you said or make it a required field to make it work.

    #36178
    a.lettieri
    Participant

    the only thing is that since the filter has a priority over the validation, like you explained before, it will only show that it’s a mandatory field and not why it won’t proceed. I guess I have to trust the user on that being self-explanatory.

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    #36181
    Ally
    Support Staff

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