E-Mail sending issue

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #3136
    charmenoir
    Participant

    Hello !

    I’ve got a problem with the email sending.
    This is what happen: I fill the form to test it, I send the email and I see the green writing ( the email has been sent ) but I don’t receive anything. I tried to use the smtp but it doesn’t work at all.
    I usually use the default configuration and I didn’t have problem.
    I use popup widget.

    Is there any problem ?

    Thank you !
    Greetings

    Fede

    #3154
    Ally
    Support Staff

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    #3168
    charmenoir
    Participant

    Hello !

    Thank you for your help. I controlled the spam.Unfortunately I can’t use a e-mail adress with the same domain name of the server. I did some other attempts without success.

    I send you the data privately.
    Thank you very much for you kind support.
    I really appreciate your style.

    Greetings

    #3171
    Ally
    Support Staff

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    #3174
    thefathershouseint
    Participant

    I am having the same issue. I was able to receive emails with my form data, and also receive auto reply emails until today. Now it’s not working at all. Cant get any kind of email to be sent. I even deleted the form and started from scratch and it doesn’t work. All of my settings are correct and I don’t have a limit on what can be sent out. What do I do?

    #3175
    charmenoir
    Participant

    Hi Ally, thank you for your help.
    Your info are very useful.

    I’m going to contact the support of the vps. Thank you again !

    Have a nice week end

    Ciao !

    Fede

    #3180
    Ally
    Support Staff

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    #3370
    JackSparrow
    Participant

    Hello,

    I was looking for answers on this forum but I can’t find the solution. In my situation “Notification email settings” works great but “Autoreply email settings (optional)” doesn’t work. I talked with my hosting company and they checked everything and it looks ok.

    I checked all options from here: https://support.themecatcher.net/quform-wordpress/troubleshooting/common-problems/not-receiving-notification-email.

    I tried also SMTP option but with the same effect.

    Any ideas?

    Best regards,

    Jack

    #3372
    Ally
    Support Staff

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    #3374
    JackSparrow
    Participant

    Hello again,

    Yes, it’s an email field not a text field. I checked it on the beginning 🙂 “From” address is from my domain.

    Best regards,

    Jack

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    #3377
    Ally
    Support Staff

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    #3378
    JackSparrow
    Participant

    Yes, on 3 independent email boxes.

    Best regards,

    Jack

    #3380
    Ally
    Support Staff

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    #3387
    Ally
    Support Staff

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