Email auto-reply is not working, page gives out an error message

[snezhanasolovey]

I have set up the SMPT email. Made sure I have all the information filled out and tried all of the suggestions you have written to fix the problem. I am not recieving email notification neither does the person who filled out the form. The page gives out an error when the form is submitted. Stating an ” An error has occured submitting the form. In the back-end of wp I can see the enteries but the person who submited the form does not recieve a confirmations email and I do not recieve a notification email. Please help fix the problem . I have 2 forms and both are having the same problem.

[Ally]

You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

[snezhanasolovey]

I double checked he SMTP address and it is correct, I also tried the debug logging and it still gives out an error. I am still not getting the email sent out to the person who registered or to me.

[snezhanasolovey]

So the form continues to give an error stating “Error occured submitting the form” . I tried changing the SMTP address to a different one and it still doesnt work. It also doesnt send notifications. Please help resolve this problem.

Attachments:

You must be logged in to view attached files.

[Author]

Posts