- April 23, 2023 at 8:37 pm #35420
We recently launched a site with Quforms and the email confirmations are not sending so the client is not getting notified when someone completes on of their forms. We need help getting this working reliably. Thank you.April 24, 2023 at 12:36 pm #35427April 24, 2023 at 3:17 pm #35430
Hello – we have a plugin set up to use Amazon SES so it should be working, all other emails go out without any issue but not the emails from Quform. Please advise.April 24, 2023 at 5:16 pm #35431
Additionally – I have STMP set up on the form but it’s not sending. I need some support here.April 25, 2023 at 9:51 am #35434April 25, 2023 at 8:14 pm #35436
I’ve added the plugin and activated it – I then ran a test submission of the one of the Quforms from https://thegundcompany.com/winding-comb-calculator-canada/ (which is password protected by the client) and I did not get any entry in the plugin (WP Mail Logging) log page – not in the failed tab or otherwise but can confirm that the entry is in the Quform entry page.
I’ve created that Admin user and have added the credentials in the Feedback for per your suggestion. Please let me know if there is anything else that you need. thank you.April 26, 2023 at 9:57 am #35437April 26, 2023 at 3:09 pm #35438
I reset the password with what i originally sent you – I have verified that those credentials do work to get you logged in. Please try again, thank you.April 27, 2023 at 11:14 am #35445April 27, 2023 at 3:23 pm #35448
We would like to eventually migrate but currently we’ ae under a bit of a crunch and if we could get the current version working and migrate later that would be ideal. One concern is that we have some customizations written to our functions.php file and we don’t want to risk derailing the forms as they work now without having this redeveloped in a staging environment.
If you let me know what plugins to install I would be happy to do that for you – the system locks down the ability to install plugins so you would need git access or access to the server and so it’s probably easier for us to install what you might need so just let me know and we’ll get those installed for you.
Thank youMay 1, 2023 at 10:57 am #35454May 1, 2023 at 4:05 pm #35461
I responded to your email. Thank you.
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