Email Not Recieving To The Sender

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #22233
    neevin2009
    Participant

    Hello,

    I was doing a test with the contact form in my website.

    You see, when I put an email (tested on domain based and gmail) in the website’s contact form, and press send.I do receive it as a webmaster. But when I reply to the senders email via my MS Outlook (I use outlook), the email does not go to that person, instead I receive it.

    This problem comes only when I reply to the sender. it didn’t work in gmail and domain based emails as well. What should I do to correct this issue?

    Thanks
    Neevin

    #22235
    Ally
    Support Staff

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    #22239
    neevin2009
    Participant

    Thanks for the reply Ally. But the way you explained it to me, I find it a bit confusing. I have attached a screen shot. Could you please show me the steps on the screen shot.

    My example admin email is mysiteadmin@gmail.com

    Thanks
    Neevin

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    #22245
    Ally
    Support Staff

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    #22251
    neevin2009
    Participant

    Hello Ally.

    It was my mistake during the first contact. I had the old version installed. But now I have version 2. I was following your steps according to your first reply.

    But still when i send a test message via my website’s contact form (I put another domain’s email in website contact form). The message does come to my in box but when I hit reply, that reply message does not go to the one I put in the contact us page in my website. The reply also comes to my in box.

    I’m kind of confused.

    #22254
    Ally
    Support Staff

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    #22257
    neevin2009
    Participant

    Thanks ally, I’ve sent the details to info@themecatcher.net with this support link

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