Email Not Sent to Customer Email but My Own Email

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  • #20542
    johanlimm
    Participant

    Hello Ally,

    Hope you are well. I got some issues here.

    When I try to submit a form at frontpage, it only has 3 field: Name, Mobile and Email Address.
    After I insert the data for testing support, the Confirmation Email doesn’t go through the “Reply-to” Email address, but it comes to only one email address (my own email address)

    e.g: I insert customer@mail.com and the confirmation email don’t go to customer@mail.com but it go to my own email.

    How to fix this?

    Thank you

    #20550
    Ally
    Support Staff

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