Emails Not being sent.

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  • #2587
    johnyct9760
    Participant

    So here is the story so far.

    I have created forms from my web page and added QuForm as my form client. I have filled out the forms and tested them and (I’ve made a few and tested one over and over) and none of the emails a going though.

    What I have tried is:

    – Setting the “From” address” option to static
    – Wrapping form short code in [raw] tags
    – Optimizing my data base then then clicking the “Update active themes cache” option, because in the final product the database will be moved to a live server.
    – Creating new forms.
    – Creating new forms on a blank/fresh wordpress website in an entirely different sub domain
    – Looking in spam and trash folders
    – Testing on different emails as the recipient
    – Selecting on a single recipient from the email options.

    I would like to try chaning the mail settings from PHP to SMTP but I have no idea where to get the values that fill in the box that comes after that? To I talk to dream host (my sites hosing provider) or look up the smtp values for gmail (my mail service provider)?

    I think what makes this most disturbing at this point is the test that I made a new database, and new WP website, with no plugins installed and the default theme. A fresh copy of QuForm downloaded right off Code Canyon. And testing sending emails to two different gmail accounts one at a time (so not having more then one recipient), to be honest that right there I think pretty has much cut as many unknowns out of the picture as I can think of for testing purposes.

    I really need some help so thank you so much for reading and responding.

    All my best,

    John

    #2588
    johnyct9760
    Participant

    UPDATE:

    I recently had emails going to a hot mail account as the recipient when a form is submitted. And the mail didn’t not show up in the hotmail inbox either.

    Also if its helpful QuForm is showing that that forms are being filled out when I log on to the wordpress backend.

    #2589
    Allan
    Support Staff

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    #2595
    Ally
    Support Staff

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