Home › Forums › Quform WordPress › Error adding the element
- This topic has 3 replies, 2 voices, and was last updated 1 year, 2 months ago by Ally.
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- July 26, 2023 at 5:45 pm #35804gpParticipant
Hi
We reworked our wordpress website and changed the theme from Enfold to Divi. In the Quform settings, I saw that Quform is no longer licensed, so I bought another license.
I have 6 Quform forms that work well but when I try to add any element, I get the error “Error adding the element”. Also the preview button loads a new page that loads endlessly but shows nothing.
If possible, I would like to let the Divi-theme and the WMPL plugins active, all the others were disabled.
Is there anything else I can try to solve this problem?
- This topic was modified 1 year, 2 months ago by gp.
July 27, 2023 at 9:23 am #35808AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
July 27, 2023 at 2:59 pm #35809gpParticipantHi Ally
Thank you for your quick response and great guide!
In DevTools, I see that the response is a 403 Forbidden. At the bottom of the response, the Wordfrence plugin informs me that a potentially unsafe operation has been detected in your request to this site. My access to this service has been limited. (HTTP response code 403).
I disabled Wordfence and now it works, thank you!
July 28, 2023 at 10:09 am #35814AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
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