Error occured during submitting form

[tampalab]

Hi,

My customers are complaining about form. They are saying, they are getting error message during submitting form. How can I find this error? I don’t know how many customers I am losing because they can’t submit form.

Thank you

[Ally]

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[tampalab]

Hi Ally,

I have checked everything as you mentioned in related guide but my customers still having trouble to submit form.
I have created debug.log file but I don’t understand what problem is. Could you please check it? How can I send it to you?

When my customers complain about submitting problems, I was suggesting them to use chrome and many of them achieved by using chrome but now I got complain from customers who are having problems even if they use chrome.

Thank you

[Ally]

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[Ally]

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[tampalab]

Hi Ally,

Yes, my customer still complaining about form. They are saying that when they hit submit button, error message is showed up and all entries are lost. So they are getting angry and I am losing my customers :((

Is there another way to find the reason of this error message?

[Ally]

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