"Error occured during submitting form

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  • #20857
    acharania36
    Participant

    Hello,

    I have been using QUforms and it is a great plugin. However recently, I have encountered an issue where the form has an error submitting.

    The website (www.phoenixkarate.net) recently migrated servers to another host. There are 3 forms using QUforms and when I submit, sometimes it goes through depending on the browser and device however many times it comes up with the error message.

    I have tried the solutions you stated on another area of the forums regarding the sending method however it still has the same issues. I have even got another PHP developer to look into it and they stated it is fine on their side however when I check with my work laptop and mobile, I have errors however when I check on my home desktop, no problems.

    Do you have a resolve please?

    Thanks,
    Ash

    #20881
    Ally
    Support Staff

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    #20901
    acharania36
    Participant

    Hi Ally,

    I’m not getting any caching errors now (I have cleared the cache). I can also access the site on multiple devices so not sure why you can’t access it.

    The forms are located on the karate pages (http://phoenixkarate.net/karate-classes/childrens-classes/).

    Hopefully you can access it now.

    Thanks,
    Ash

    #20917
    Ally
    Support Staff

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    #20922
    acharania36
    Participant

    Hello,

    All forms have a valid e-mail address within it. I’ve attached a screen shot of the form builder settings and there are 4 recipient e-mail addresses. This is done for the 3 forms within the site using QUforms.

    Thanks,
    Ash

    #20941
    Ally
    Support Staff

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    #20958
    acharania36
    Participant

    Hi Ally,

    It seems to have worked so far!

    Thanks for your help! 🙂

    Ash

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