Error Submitting Form

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  • #9484
    danieltjohnston
    Participant

    Hi,
    I’m having difficulty getting the form to correctly submit and send the email message. I turned on debugging and got this error:

    HP Fatal error: Uncaught exception ‘phpmailerException’ with message ‘SMTP Error: Could not authenticate.’ in /home/johnst20/public_html/wp-includes/class-phpmailer.php:1087

    However, I installed and tested the SMTP settings with the WP-Mail-SMTP plugin and the test message sent without error via the plugin. The only difference that I see between the plugin SMTP settings and the Quform settings is that the WP-Mail-SMTP plugin allows me to check “Do Not use SMTP Authentication” where that doesn’t seem to be available via the Quform plugin.

    Any ideas?

    Thanks.

    #9490
    Ally
    Support Staff

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