Error when Exporting Entries

Home Forums Quform WordPress Error when Exporting Entries

This topic is: not resolved
  • This topic has 1 reply, 2 voices, and was last updated 2 years ago by Ally.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #33363


    We have been having issues exporting entries. Whenever we attempt to export entries, it gives us the following error message:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    When I enable debug mode to be true in the wp-config.php, it gives the following error:

    Fatal error: Uncaught Error: Call to undefined function PhpOffice\PhpSpreadsheet\Shared\mb_convert_encoding() in /home/matthewj/public_html/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Shared/StringHelper.php:345 Stack trace: #0 /home/matthewj/public_html/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Cell/DefaultValueBinder.php(25): PhpOffice\PhpSpreadsheet\Shared\StringHelper::sanitizeUTF8(‘Full Name’) #1 /home/matthewj/public_html/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Cell/Cell.php(184): PhpOffice\PhpSpreadsheet\Cell\DefaultValueBinder->bindValue(Object(PhpOffice\PhpSpreadsheet\Cell\Cell), ‘Full Name’) #2 /home/matthewj/public_html/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Worksheet/Worksheet.php(1142): PhpOffice\PhpSpreadsheet\Cell\Cell->setValue(‘Full Name’) #3 /home/matthewj/public_html/wp-co in /home/matthewj/public_html/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Shared/StringHelper.php on line 345

    We are using:
    QuForms version 2.14.2
    WordPress 5.6.4

    We’ve never had this issue in the past so I’m unsure how this happened all of a sudden.

    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Be inspired. © 2022 ThemeCatcher Ltd. 20-22 Wenlock Road, London, England, N1 7GU | Company No. 08120384 | Built with React | Privacy Policy