Error with form – could not instantiate mail function

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  • #8047
    mnelso17
    Participant

    Hi there,

    Our form is having an issue sending mail.

    Error: There was a problem Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Could not instantiate mail function.’ in /ourdomain/public_html/quform/lib/class.phpmailer.php:797 Stack trace: #0 /ourdomain/public_html/quform/lib/class.phpmailer.php(680): PHPMailer->MailSend(‘Date: Mon, 30 D…’, ‘–b1_cca3e964a4…’) #1 /ourdomain/public_html/quform/lib/class.phpmailer.php(606): PHPMailer->PostSend() #2 //ourdomain/public_html/quform/sales_process.php(578): PHPMailer->Send() #3 {main} thrown in /ourdomain/public_html/quform/lib/class.phpmailer.php on line 797

    Based on other threads thought the issue may be with host. They have demonstrated that test script is working from our domain.

    Any help greatly appreciated!!

    #8050
    mnelso17
    Participant

    I have moved to SMTP based on other threads. I’ve changed this on two forms.

    Now both emails seem to be working, information is going to database correctly but one form is showing this error.

    There was a problem: An ajax error occured

    Cannot isolate where the problem is. Any help appreciated.

    #8080
    Ally
    Support Staff

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