- February 4, 2020 at 6:15 pm #30569
We recently downloaded data from a Quform 2.0 form and I got an error message trying to open the resulting *.xlsx file. I found out later there was a PHP error and renamed my download as *.txt and opened that file and saw this error message:
<b>Fatal error</b>: Uncaught Error: Class ‘ZipArchive’ not found in /ServerPathRemoved/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php:210
#0 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Entry/Exporter.php(391): PhpOffice\PhpSpreadsheet\Writer\Xlsx->save(‘/tmp/phpxltmpU4…’)
#1 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Tools/ExportEntries.php(167): Quform_Entry_Exporter->generateExportFile(Object(Quform_Form), Array, Array, ”, ”)
#2 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Tools/ExportEntries.php(130): Quform_Admin_Page_Tools_ExportEntries->processExport()
#3 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Controller.php(37): Quform_Admin_Page_Tools_ExportEntries->process()
#4 /ServerPathRemoved/wp-includes/class-wp-hook.php(288): Quform_Admin_Page_Controller->process(Object(WP_Screen))
#5 /home/peronu1/public in <b>/ServerPathRemoved/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php</b> on line <b>210</b><br />
Can you advise how to fix?
February 5, 2020 at 9:09 am #30572February 10, 2020 at 4:53 pm #30604
- This topic was modified 5 months ago by MediaServices. Reason: correction
Thank you. I checked with my host and they have enabled this extension, and. I am still getting these errors. I can send you a link the PHPMYINFO if that’s helpful. Please advise.February 11, 2020 at 7:36 am #30608February 13, 2020 at 3:34 pm #30621
Sure, I PMed you the PHPINFO and I’ll check and see if i can get Apache restarted.February 14, 2020 at 10:38 am #30627February 14, 2020 at 3:43 pm #30630
Ah yes, thank you. I will contact my host again and show them.February 18, 2020 at 3:33 pm #30654
Resolved with my hosting company. thank you.
- You must be logged in to reply to this topic.