Fatal error: Uncaught Error: Class ‘ZipArchive’

[MediaServices]

We recently downloaded data from a Quform 2.0 form and I got an error message trying to open the resulting *.xlsx file. I found out later there was a PHP error and renamed my download as *.txt and opened that file and saw this error message:

<b>Fatal error</b>: Uncaught Error: Class ‘ZipArchive’ not found in /ServerPathRemoved/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php:210
Stack trace:
#0 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Entry/Exporter.php(391): PhpOffice\PhpSpreadsheet\Writer\Xlsx->save(‘/tmp/phpxltmpU4…’)
#1 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Tools/ExportEntries.php(167): Quform_Entry_Exporter->generateExportFile(Object(Quform_Form), Array, Array, ”, ”)
#2 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Tools/ExportEntries.php(130): Quform_Admin_Page_Tools_ExportEntries->processExport()
#3 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Controller.php(37): Quform_Admin_Page_Tools_ExportEntries->process()
#4 /ServerPathRemoved/wp-includes/class-wp-hook.php(288): Quform_Admin_Page_Controller->process(Object(WP_Screen))
#5 /home/peronu1/public in <b>/ServerPathRemoved/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php</b> on line <b>210</b><br />

Can you advise how to fix?

• This topic was modified 5 years, 1 month ago by MediaServices. Reason: correction

[Ally]

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[MediaServices]

Thank you. I checked with my host and they have enabled this extension, and. I am still getting these errors. I can send you a link the PHPMYINFO if that’s helpful. Please advise.

[Ally]

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• This reply was modified 5 years ago by ThemeCatcher.

[MediaServices]

Sure, I PMed you the PHPINFO and I’ll check and see if i can get Apache restarted.

[Ally]

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[MediaServices]

Ah yes, thank you. I will contact my host again and show them.

[MediaServices]

Resolved with my hosting company. thank you.

[Author]

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