Fatal error: Uncaught Error: Class ‘ZipArchive’

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  • #30569
    MediaServices
    Participant

    We recently downloaded data from a Quform 2.0 form and I got an error message trying to open the resulting *.xlsx file. I found out later there was a PHP error and renamed my download as *.txt and opened that file and saw this error message:

    <b>Fatal error</b>: Uncaught Error: Class ‘ZipArchive’ not found in /ServerPathRemoved/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php:210
    Stack trace:
    #0 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Entry/Exporter.php(391): PhpOffice\PhpSpreadsheet\Writer\Xlsx->save(‘/tmp/phpxltmpU4…’)
    #1 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Tools/ExportEntries.php(167): Quform_Entry_Exporter->generateExportFile(Object(Quform_Form), Array, Array, ”, ”)
    #2 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Tools/ExportEntries.php(130): Quform_Admin_Page_Tools_ExportEntries->processExport()
    #3 /ServerPathRemoved/wp-content/plugins/quform/library/Quform/Admin/Page/Controller.php(37): Quform_Admin_Page_Tools_ExportEntries->process()
    #4 /ServerPathRemoved/wp-includes/class-wp-hook.php(288): Quform_Admin_Page_Controller->process(Object(WP_Screen))
    #5 /home/peronu1/public in <b>/ServerPathRemoved/wp-content/plugins/quform/library/PhpSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Writer/Xlsx.php</b> on line <b>210</b><br />

    Can you advise how to fix?

    • This topic was modified 2 weeks, 2 days ago by MediaServices. Reason: correction
    #30572
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #30604
    MediaServices
    Participant

    Thank you. I checked with my host and they have enabled this extension, and. I am still getting these errors. I can send you a link the PHPMYINFO if that’s helpful. Please advise.

    #30608
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #30621
    MediaServices
    Participant

    Sure, I PMed you the PHPINFO and I’ll check and see if i can get Apache restarted.

    #30627
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #30630
    MediaServices
    Participant

    Ah yes, thank you. I will contact my host again and show them.

    #30654
    MediaServices
    Participant

    Resolved with my hosting company. thank you.

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