Home › Forums › Quform WordPress › Form auto-reply not working for MS email accounts (hotmail, outlook, msn, live)
- This topic has 3 replies, 2 voices, and was last updated 9 years, 4 months ago by
Ally.
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- January 7, 2016 at 9:40 pm #17854
bizzallmedia
ParticipantHi,
I use quform a lot on different sites.
Mainly contact forms and registrations forms.For the registration forms the person entering the details receives and auto-reply while I receive a notification. For some weird reason I receive all the notifications but people with Microsoft accounts (hotmail.com, outlook, msn, live.fr, live.com, live.es, live.xx, etc) do not receive the auto-reply configured in the forms. It is not received at all! So nothing in the Spam/Junk folders. For people completing the form using other email accounts, yahoo, gmail, domains, etc it works fine.
I have been trying many options and testing on my hotmail account as well but no luck so far.Also tried the phone number suggestion that was a cause in another threat where notifications were not received from forms completed with hotmail accounts.
Any suggestions?
January 13, 2016 at 11:04 am #17910Ally
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January 13, 2016 at 12:52 pm #17927bizzallmedia
ParticipantHi Ally,
This was already set, using a email address with the domain name.The weird thing is that I also get no error message or nothing, which sometime happens if I normally send and email form one account to another, like a mailbox full (which is not the case) or recipient unknown (also not the case).
January 13, 2016 at 1:46 pm #17932Ally
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