Form refreshes page (ajax not working)

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This topic contains 1 reply, has 2 voices, and was last updated by  Ally 2 months, 3 weeks ago.

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  • #29691

    agencekeole
    Participant

    Hi,
    I’m currently encountering a problem on a form used in a popup generated by the eventON plugin.
    I added a Quform form in the event description (which shows in a popup when clicked) ; when I submit the form correctly filled, the page refreshes and it closes the popup. In the URL appears an anchor with “#quform-702724”. I have then to reopen the event and the popup so it can show the validation message.
    The Ajax option is checked in the form’s options, so I don’t get what could the issue here – i don’t want the page to be reloaded so the user can see everything worked properly or not.

    The notification mail isn’t always sent as well ; the new entries are showing in backoffice though.
    Could you help me with this?
    Thanks a lot,
    Regards,
    Alexia Legros

    #29704

    Ally
    Support Staff

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