Home › Forums › Quform WordPress › Form with upload returning AJAX Error
- This topic has 8 replies, 2 voices, and was last updated 9 months, 1 week ago by Ally.
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- February 14, 2024 at 4:43 pm #36487mbusheycfrpcParticipant
Hello, I cannot get our form to work and submit without an AJAX error. I checked the console log after I received the error:
- Failed to load resource: the server responded with a status of 500 (Internal Server Error)
- Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received
We are using iPage for our host:
Platform Type Debian
MySQL Version 5.6.32
Perl Version 5.8.8
PHP Version 7.4.10I believe it is something with our server.
I have also tested this on a different website running a completely different theme on the same server and it had the same issue. (previous purchased and running license, I never used the upload on this website but I have on a different web server which does work)
I upped the PHP settings for upload size but noting happened.
; Maximum allowed size for uploaded files.
upload_max_filesize = 100M; Maximum number of files that can be uploaded via a single request
max_file_uploads = 20; Maximum size of POST data that PHP will accept.
post_max_size = 256MPage to test: https://heartlandregionaltpo.org/testing-forms/
Password: Ou812!!February 15, 2024 at 9:36 am #36488AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
February 15, 2024 at 4:07 pm #36491mbusheycfrpcParticipantI found this:
[15-Feb-2024 15:59:50 UTC] PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\ctype_alnum() in /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-includes/PHPMailer/PHPMailer.php:1849
Stack trace:
#0 /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-includes/PHPMailer/PHPMailer.php(1938): PHPMailer\PHPMailer\PHPMailer::isShellSafe(‘wwwuser@cgi.you…’)
#1 /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-includes/PHPMailer/PHPMailer.php(1682): PHPMailer\PHPMailer\PHPMailer->mailSend(‘Date: Thu, 15 F…’, ‘<!DOCTYPE html …’)
#2 /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-includes/PHPMailer/PHPMailer.php(1518): PHPMailer\PHPMailer\PHPMailer->postSend()
#3 /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-includes/pluggable.php(546): PHPMailer\PHPMailer\PHPMailer->send()
#4 /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-content/plugins/quform/library/Quform/Notification.php(51): wp_mail(Array, in /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandrides/wp-includes/PHPMailer/PHPMailer.php on line 1849February 15, 2024 at 5:40 pm #36492mbusheycfrpcParticipantI found out that my host, iPage, did not have the ctype extension installed. The mail function is working now.
I have tested the form and it is not submitting all the attachments. I was able to send the first and last attachments. I have attached an image for reference. The settings for the maximum number of files for the single field is set to 5.
I got this error:
[15-Feb-2024 17:26:22 UTC] PHP Warning: rename(/tmp/quform/uploads/quformykN57r,/hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandregionaltpo/wp-content/uploads/quform/1/2024/02/15/Brownfields.jpg): No such file or directory in /hermes/bosnacweb06/bosnacweb06af/b2869/ipg.cfrpcorg/heartlandregionaltpo/wp-content/plugins/quform/library/Quform/Uploader.php on line 372
I need to be able to upload pdf and excel files here. I used the “Allowed file extensions” field, but I’m not sure if that is working. Here is my input: jpg, jpeg, png, gif, pdf, xlsx, xls, doc, docx
Also does the form have the possibility to create a new and unique folder for each time the form is submitted? I only see the date function and a hard folder number.
Attachments:
You must be logged in to view attached files.February 16, 2024 at 10:18 am #36496AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
February 16, 2024 at 6:06 pm #36497mbusheycfrpcParticipantHi
The definition for the temp directory statement was there before.
As for my space, it is unlimited. I am checking with the host to see if they can speed things up and make sure the disk is not full. Host says I have unlimited disk space and bandwidth.
Available Disk Space: Unlimited MB
You are using 41620.53 MB for your Web site
You are using 807.10 MB for your logsI created the plugin to handle the folders for the images.
February 19, 2024 at 11:15 am #36505AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
February 22, 2024 at 3:45 pm #36518mbusheycfrpcParticipantThat has appeared to have fixed the issue. Is there something I can do to restore this part to the website? What would be the cause of that functionality stopping the upload process?
Thank you so much!
Matt
February 27, 2024 at 9:00 am #36524AllySupport StaffYou don't have permission to view this content. Please log in or register and then verify your purchases to gain access.
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