i don't get submitted entries on my form dashboard

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  • #29256
    simorny
    Participant

    Hi,

    i purchase your quform, and ran an advert with facebook using conversion method,

    when a customer fill the purchase form, i suppose to get the details of the customer on my quform dashboard but i am not getting any of the details or notifications..

    what is the issue and what am i doing wrong ?
    please, i need a quich response because i have lost so much on advert.

    find attached below the numbers of the customers who fill the form

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    #29259
    pedaso2019
    Participant

    I noticed the same flaw, some entries do not show on the dashboard. Also, I can’t get empty fields to show on the dashboard. However, all of them are recorded in the database, and are correctly reported in the email notifications. So, that’s how I recover data, no entries are lost and it works fine for me anyway.
    I believe that if you resend admin emails or otherwise open the database, your entries will still show up.
    But yes, the dashboard misses some, and it would be best to be able to see it all there.

    Regards.

    #29263
    simorny
    Participant

    please, how do i locate my data base.

    please, give me steps on how to open my database thanks

    #29269
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #29270
    simorny
    Participant

    @Ally
    Thanks for your response.

    i have sent you email with my details:

    waiting for your response. .

    #29272
    simorny
    Participant

    @ally I sent you mail with my details and you have not response.

    please, kindly response to my issue.

    thanks

    #29276
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

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