jpg upload doesn’t work, pdf does

Home Forums Quform WordPress jpg upload doesn’t work, pdf does

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  • #36277
    k.g
    Participant

    Hi,

    I have set the following file permissions for the upload in the upload settings under data: jpg, jpeg, png, gif, pdf, xls, doc, txt

    I’ve always had requests where PDF files were uploaded. That also worked perfectly. Now I have received a request with .jpg upload and I get the following error message when opening the file:

    File does not exist or is outside restricted basedir

    I have not changed the path under which the uploaded files should be saved. This is:

    quform/{form_id}/{year}/{month}/

    However, the .jpg files are available in FTP and are displayed correctly after downloading. I only get this error mentioned above via the form backend.

    Why do .jpg files produce this error message, but pdf files do not?

    Thanks and best regards

    #36285
    Ally
    Support Staff

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    #36289
    Ally
    Support Staff

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