Mailchimp integration not working

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  • This topic has 7 replies, 2 voices, and was last updated 1 month ago by Ally.
Viewing 8 posts - 1 through 8 (of 8 total)
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  • #32721
    foodstijl
    Participant

    Hi,

    I installed Quform created a form, added Mailchimp integration with API key. tested it, it worked.
    And now I tested it again, it doesn’t work..
    I can’t figure out why it stopped working. Could you perhaps take a look?

    Geneesmiddelentekort

    I can provide login credentials if needed.

    #32725
    Ally
    Support Staff

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    #32729
    foodstijl
    Participant

    my message keeps disappearing probably because of the code I entered. let’s see if this message will go trough without code.

    #32733
    foodstijl
    Participant

    I can’t seem to post the response code. the backticks are not working. I see no error message.
    I put it in a txt file and uploaded it for you to see:

    https://nlgene-santhoven.savviihq.com/screenshots/mailchimp-request1.txt

    I tried enabling and disabling Opt-in in Mailchimp and in Quform, but nothing seems to work.

    Hope you can help

    #32738
    Ally
    Support Staff

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    #32741
    foodstijl
    Participant

    Hi Ally,

    I tried with a few e-mail addresses that I deleted from Mailchimp, but that didn’t seem to work because Mailchimp recognised the addresses I guess. (although it does work when i fill in the Mailchimp signup form).

    When a colleague tried with a fresh e-mail address. it semi worked.
    The email address was instantly added to the audience list (So it does work), but before any opt-in email was sent (that’s not correct).

    Settings:
    The opt-in option in Quform settings (under Mailchimp) is unchecked.
    The opt-in option in Mailchimp (of the audience list) is checked.

    Should both opt-in options be checked for it to work?

    And Mailchimp is also set to send a welcome e-mail for when a person is added to the list, that didn’t send either..
    When I fill in the sign up form (from Mailchimp) it all works.. So there is something wrong with the Mailchimp integration.

    Hope you can help.

    Kind regards,
    Emile Jansen

    #32743
    foodstijl
    Participant

    When I check the double opt-in option in Mailchimp and in Quform, it looks like it works!

    #32745
    Ally
    Support Staff

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