Malformed Configuration

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  • #32606
    Samurai
    Participant

    Hi,
    Sometimes the form saves successfully, sometimes I get “Malformed form configuration”
    I try to :
    – Disable Ajax on the form settings
    – Rebuild the cache in the settings
    – Disable wp-rocket plugin (caching plugin)
    – Disable”Secure Api Access”

    But still get the error.

    Here is the faulty form: [quform id="1" name="Contact Form"]

    Here is the form live > mahogany.mu > scroll to the bottom

    Would you like an admin access ?

    Thanks
    David

    Attachments:
    You must be logged in to view attached files.
    #32613
    Ally
    Support Staff

    You don't have permission to view this content. Please log in or register and then verify your purchases to gain access.

    #32615
    Samurai
    Participant

    Hi,
    Thanks for your answers.
    In the error log, nothing related to your plugin.
    I did deactivate all plugins, but the error remains.
    No error in wp-content/debug.log

    However I notice something. When I reactivate all the plugins and click save and it worked,
    Then I waited 10 sec and try to save again and got the error “Malformed …”

    I got the 2 payloads

    Here is the success one:
    action: quform_save_form
    _ajax_nonce: e6e265a945
    form: {“title”:””,”titleTag”:”h2″,”description”:””,”inactiveMessage”:””,”ajax”:true,”saveEntry”:true,”honeypot”:true,”logicAnimation”:true,”theme”:””,”themePrimaryColor”:””,”themeSecondaryColor”:””,”themePrimaryForegroundColor”:””,”themeSecondaryForegroundColor”:””,”responsiveElements”:”phone-landscape”,”responsiveElementsCustom”:””,”responsiveColumns”:”phone-landscape”,”responsiveColumnsCustom”:””,”verticalElementSpacing”:””,”width”:””,”position”:””,”previewColor”:””,”styles”:[{“type”:”elementLabelText”,”css”:”font-weight: bold;\ncolor: #494844;”},{“type”:”optionLabel”,”css”:”color: #494844;”}],”labelTextColor”:””,”labelPosition”:””,”labelWidth”:”150px”,”requiredText”:”*”,”requiredTextColor”:””,”fieldSize”:””,”fieldWidth”:””,”fieldWidthCustom”:””,”fieldBackgroundColor”:””,”fieldBackgroundColorHover”:””,”fieldBackgroundColorFocus”:””,”fieldBorderColor”:””,”fieldBorderColorHover”:””,”fieldBorderColorFocus”:””,”fieldTextColor”:””,”fieldTextColorHover”:””,”fieldTextColorFocus”:””,”fieldPlaceholderStyles”:””,”buttonStyle”:”theme”,”buttonSize”:””,”buttonWidth”:”large”,”buttonWidthCustom”:””,”buttonAnimation”:””,”buttonBackgroundColor”:”#3fa535″,”buttonBackgroundColorHover”:””,”buttonBackgroundColorActive”:””,”buttonBorderColor”:”#3fa535″,”buttonBorderColorHover”:””,”buttonBorderColorActive”:””,”buttonTextColor”:”#ffffff”,”buttonTextColorHover”:””,”buttonTextColorActive”:””,”buttonIconColor”:””,”buttonIconColorHover”:””,”buttonIconColorActive”:””,”submitType”:”default”,”submitText”:””,”submitIcon”:””,”submitIconPosition”:”right”,”submitImage”:””,”submitHtml”:””,”nextType”:”default”,”nextText”:””,”nextIcon”:””,”nextIconPosition”:”right”,”nextImage”:””,”nextHtml”:””,”backType”:”default”,”backText”:””,”backIcon”:””,”backIconPosition”:”left”,”backImage”:””,”backHtml”:””,”pageProgressType”:”numbers”,”loadingType”:”spinner-1″,”loadingCustom”:””,”loadingPosition”:”left”,”loadingColor”:””,”loadingOverlay”:false,”loadingOverlayColor”:””,”tooltipsEnabled”:true,”tooltipType”:”icon”,”tooltipEvent”:”hover”,”tooltipIcon”:”qicon-question-circle”,”tooltipStyle”:”qtip-quform-dark”,”tooltipCustom”:””,”tooltipMy”:”left center”,”tooltipAt”:”right center”,”tooltipShadow”:true,”tooltipRounded”:false,”tooltipClasses”:”qtip-quform-dark qtip-shadow”,”notifications”:[{“name”:”Admin notification”,”enabled”:true,”subject”:”Mahogany Website Request”,”format”:”html”,”html”:”{all_form_data}”,”autoFormat”:true,”padding”:”20″,”rtl”:”inherit”,”text”:”{all_form_data}”,”recipients”:[{“type”:”to”,”address”:”sahhong@novaterra.mu”,”name”:”S. 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Form”,”active”:true,”trashed”:false}

    ** Here is the error payload **
    action: quform_save_form
    _ajax_nonce: e6e265a945
    form: {“title”:””,”titleTag”:”h2″,”description”:””,”inactiveMessage”:””,”ajax”:true,”saveEntry”:true,”honeypot”:true,”logicAnimation”:true,”theme”:””,”themePrimaryColor”:””,”themeSecondaryColor”:””,”themePrimaryForegroundColor”:””,”themeSecondaryForegroundColor”:””,”responsiveElements”:”phone-landscape”,”responsiveElementsCustom”:””,”responsiveColumns”:”phone-landscape”,”responsiveColumnsCustom”:””,”verticalElementSpacing”:””,”width”:””,”position”:””,”previewColor”:””,”styles”:[{“type”:”elementLabelText”,”css”:”font-weight: bold;\ncolor: #494844;”},{“type”:”optionLabel”,”css”:”color: #494844;”}],”labelTextColor”:””,”labelPosition”:””,”labelWidth”:”150px”,”requiredText”:”*”,”requiredTextColor”:””,”fieldSize”:””,”fieldWidth”:””,”fieldWidthCustom”:””,”fieldBackgroundColor”:””,”fieldBackgroundColorHover”:””,”fieldBackgroundColorFocus”:””,”fieldBorderColor”:””,”fieldBorderColorHover”:””,”fieldBorderColorFocus”:””,”fieldTextColor”:””,”fieldTextColorHover”:””,”fieldTextColorFocus”:””,”fieldPlaceholderStyles”:””,”buttonStyle”:”theme”,”buttonSize”:””,”buttonWidth”:”large”,”buttonWidthCustom”:””,”buttonAnimation”:””,”buttonBackgroundColor”:”#3fa535″,”buttonBackgroundColorHover”:””,”buttonBackgroundColorActive”:””,”buttonBorderColor”:”#3fa535″,”buttonBorderColorHover”:””,”buttonBorderColorActive”:””,”buttonTextColor”:”#ffffff”,”buttonTextColorHover”:””,”buttonTextColorActive”:””,”buttonIconColor”:””,”buttonIconColorHover”:””,”buttonIconColorActive”:””,”submitType”:”default”,”submitText”:””,”submitIcon”:””,”submitIconPosition”:”right”,”submitImage”:””,”submitHtml”:””,”nextType”:”default”,”nextText”:””,”nextIcon”:””,”nextIconPosition”:”right”,”nextImage”:””,”nextHtml”:””,”backType”:”default”,”backText”:””,”backIcon”:””,”backIconPosition”:”left”,”backImage”:””,”backHtml”:””,”pageProgressType”:”numbers”,”loadingType”:”spinner-1″,”loadingCustom”:””,”loadingPosition”:”left”,”loadingColor”:””,”loadingOverlay”:false,”loadingOverlayColor”:””,”tooltipsEnabled”:true,”tooltipType”:”icon”,”tooltipEvent”:”hover”,”tooltipIcon”:”qicon-question-circle”,”tooltipStyle”:”qtip-quform-dark”,”tooltipCustom”:””,”tooltipMy”:”left center”,”tooltipAt”:”right center”,”tooltipShadow”:true,”tooltipRounded”:false,”tooltipClasses”:”qtip-quform-dark qtip-shadow”,”notifications”:[{“name”:”Admin notification”,”enabled”:true,”subject”:”Mahogany Website Request”,”format”:”html”,”html”:”{all_form_data}”,”autoFormat”:true,”padding”:”20″,”rtl”:”inherit”,”text”:”{all_form_data}”,”recipients”:[{“type”:”to”,”address”:”sahhong@novaterra.mu”,”name”:”S. 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type the characters”,”description”:”This helps us prevent spam, thank you.”,”descriptionAbove”:””,”labelIcon”:””,”fieldIconLeft”:””,”fieldIconRight”:””,”fieldSize”:”inherit”,”fieldWidth”:”inherit”,”fieldWidthCustom”:””,”captchaLength”:”5″,”captchaWidth”:”115″,”captchaHeight”:”40″,”captchaBgColor”:”#FFFFFF”,”captchaBgColorRgba”:{“r”:255,”g”:255,”b”:255},”captchaTextColor”:”#222222″,”captchaTextColorRgba”:{“r”:34,”g”:34,”b”:34},”captchaFont”:”Typist.ttf”,”captchaMinFontSize”:”12″,”captchaMaxFontSize”:”19″,”captchaMinAngle”:”0″,”captchaMaxAngle”:”20″,”captchaRetina”:true,”customClass”:””,”styles”:[],”placeholder”:””,”subLabel”:””,”subLabelAbove”:””,”tooltip”:””,”tooltipType”:”inherit”,”tooltipEvent”:”inherit”,”labelPosition”:”inherit”,”labelWidth”:””,”logicEnabled”:false,”logicAction”:true,”logicMatch”:”all”,”logicRules”:[],”visibility”:””,”messageRequired”:””,”messageCaptchaNotMatch”:””,”type”:”captcha”,”position”:5,”parentId”:1},{“id”:9,”label”:”Privacy policy”,”options”:[{“label”:”I 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policy”,”image”:””,”imageSelected”:””,”width”:””,”height”:””,”icon”:””,”iconSelected”:””,”id”:1}],”nextOptionId”:4,”defaultValue”:[],”customiseValues”:true,”description”:””,”descriptionAbove”:””,”required”:true,”labelIcon”:””,”optionsLayout”:”block”,”optionsLayoutResponsiveColumns”:”phone-landscape”,”optionsLayoutResponsiveColumnsCustom”:””,”optionsStyle”:””,”optionsButtonStyle”:””,”optionsButtonSize”:””,”optionsButtonWidth”:””,”optionsButtonWidthCustom”:””,”optionsButtonIconPosition”:”left”,”customClass”:””,”styles”:[],”subLabel”:””,”subLabelAbove”:””,”adminLabel”:””,”tooltip”:””,”tooltipType”:”icon”,”tooltipEvent”:”inherit”,”labelPosition”:”inherit”,”labelWidth”:””,”logicEnabled”:false,”logicAction”:true,”logicMatch”:”all”,”logicRules”:[],”inArrayValidator”:true,”dynamicDefaultValue”:false,”dynamicKey”:””,”showInEmail”:true,”saveToDatabase”:true,”visibility”:””,”validators”:[],”messageRequired”:””,”type”:”checkbox”,”position”:6,”parentId”:1},{“label”:”Submit”,”submitType”:”inherit”,”submitText”:””,”submitIcon”:””,”submitIconPosition”:”inherit”,”submitImage”:””,”submitHtml”:””,”nextType”:”inherit”,”nextText”:””,”nextIcon”:””,”nextIconPosition”:”inherit”,”nextImage”:””,”nextHtml”:””,”backType”:”inherit”,”backText”:””,”backIcon”:””,”backIconPosition”:”inherit”,”backImage”:””,”backHtml”:””,”buttonStyle”:”classic”,”buttonSize”:”inherit”,”buttonWidth”:”inherit”,”buttonWidthCustom”:””,”styles”:[],”logicEnabled”:false,”logicAction”:true,”logicMatch”:”all”,”logicRules”:[],”visibility”:””,”type”:”submit”,”id”:2,”parentId”:1,”position”:7}],”type”:”page”,”id”:1,”parentId”:0,”position”:0}],”nextElementId”:12,”entriesTableColumns”:[],”environment”:”frontend”,”id”:1,”name”:”Contact Form”,”active”:true,”trashed”:false}

    They both seem to be identical. The only difference is the time it took.
    The success: 2.46 Ms
    The Failed one: 5.24 Ms

    Also, the form preview does not work, it says “An error occurred loading the preview (Bad request)”

    Thanks for your help

    David

    Attachments:
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    #32619
    Ally
    Support Staff

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    • This reply was modified 3 years, 8 months ago by Ally.
    #32622
    Samurai
    Participant

    EMail sent

    • This reply was modified 3 years, 8 months ago by Samurai.
    #32626
    Ally
    Support Staff

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