Most but not all submissions come through

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  • #18241
    barrysherry
    Participant

    love Love LOVE the Quform plug in! But my frustration is equal to all the possibilities I see for its application. I have tested both PhP Mail() and SMTP (using now). Most, but not all, the submissions come through as email notifications although, best I can tell, when a user clicks Submit they receive notification on their web page that the submission was successful and, best I can tell, 100% are in the Entries folder. It’s not by domain submission. Some user aol addresses make it through. Some do not. Some yahoo.com make it. Some do not. Tested SMTP – it works (true). I think the solution is beyond my pay grade. I am HOPING for a solution as I love this product! Any help will be appreciated!!!

    #18244
    barrysherry
    Participant

    My host is ixWebHosting. They report they are not blocking emails.

    #18246
    barrysherry
    Participant

    When I went to SMTP I apparently put in an email address for SMTP Host instead of ‘localhost.’ When I tested that it did not work. I then tried localhost and it mostly worked. I spent some quality chat time with the techs in the chat room at ixWebhosting. As explained to me (at 1:44 a.m. who knows what I remember) the server held that value which effected some of the submissions. Anastasia cleared those out and it has been working like a charm ever since.

    Lesson Learned: Put in localhost the first time as your value. If you did not, talk to your service team to clean any old values out.

    Problem solved.

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