Multi page form – "the response from the server was invalid or malformed"

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This topic contains 3 replies, has 3 voices, and was last updated by  Ally 3 weeks, 2 days ago.

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  • #23765

    ianforest
    Participant

    For some reason, i’m getting the following error in a multi-page form.

    When clicking NEXT to go to the next page the error is…

    There was a problem
    The response from the server was invalid or malformed

    What could the reason for this be?

    #23804

    Ally
    Support Staff

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    #29197

    devkaj
    Participant

    I am having this same problem. I know a plugin is causing the issue (gtranslate) but it is essential for my website. But when I switch the language in my website the form doesn’t work anymore .. it does work when the website is not translated. Is there a way we can fix it, please?

    I did find a workaround.. when I turn off AJAX it works. Only thing is that if I click to the next page in my form. The page scrolls down too far. So the user will have to scroll up again to continue with it. Is there anything I can do about that. (as a plan B)?

    • This reply was modified 3 weeks, 3 days ago by  devkaj.
    #29199

    Ally
    Support Staff

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