My emails are marked as SPAM

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  • #34473
    nuevededos1
    Participant

    Hi, when I tried to send an email from my contact form, everything went well until I checked for the message in my own email folder and it was in the SPAM section and it says:
    “Gmail coould not verify that this message belongs to this domain: jpsi…..com”

    How can I verify this?

    Thanks

    #34476
    Ally
    Support Staff

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    #34477
    nuevededos1
    Participant

    Hi again. After all the morning trying things, I could not repair the issue.

    Now I install a SMTP through my Protonmail service and when I tried to send a new form through the web.

    It appears the next error:

    Fatal error: Uncaught PHPMailer\PHPMailer\Exception: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting in /homepages/34/d895278641/htdocs/psicologo_final/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php:1961
    Stack trace:
    #0 /homepages/34/d895278641/htdocs/psicologo_final/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php(1638): PHPMailer\PHPMailer\PHPMailer->smtpSend(‘Date: Wed, 13 J…’, ‘This is a multi…’)
    #1 /homepages/34/d895278641/htdocs/psicologo_final/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php(1471): PHPMailer\PHPMailer\PHPMailer->postSend()
    #2 /homepages/34/d895278641/htdocs/psicologo_final/quform/process.php(373): PHPMailer\PHPMailer\PHPMailer->send()
    #3 /homepages/34/d895278641/htdocs/psicologo_final/quform/process.php(425): process(Object(Quform), Array)
    #4 {main}
    thrown in /homepages/34/d895278641/htdocs/psicologo_final/quform/vendor/phpmailer/phpmailer/src/PHPMailer.php on line 1961

    I went to all those lines (I have never touched them) but I didnt see anything wrong.

    After I debug with the file called “smtp-check.php” and I got the error:

    There was a problem
    An Ajax error occurred.

    So I dont have more clues of where to find the solution.

    #34478
    Ally
    Support Staff

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    #34479
    nuevededos1
    Participant

    Ok thanks Ill try that.

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