Need urgent help with the form update, bot attack and reCAPTCHA

Home Forums Quform PHP Need urgent help with the form update, bot attack and reCAPTCHA

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  • #34986
    Jason2004
    Participant

    Hi Ally,
    We just had a massive bot attack via the form today.
    So far we have been using honeypot, and did not have reCAPTCHA active.

    Unfortunately, in the last few weeks we had bots running form, and today huge bot attack.
    – using Quform PHP v2.0.3.
    – just updated licence and downloaded update v2.5.1 – 13 July 2021

    Since the matter is urgent, we have contacted you by email.
    We need your help.
    Thank you for your support!

    #34989
    Ally
    Support Staff

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    #34998
    Jason2004
    Participant

    Hi Ally,

    Thank you so much for your quick response and help.

    To successfully install reCAPTCHA, it was only necessary to follow the excellent Quform installation documentation.

    You really did a phenomenal job with the guide!!

    We updated Quform to v2.5.1 2021, and installed reCAPTCHA invisible.

    We are thinking about installing reCAPTCHA 3, but it seems that it requires additional settings and constant work by the administrator.

    Please advise.

    Thank you for your time.

    #35003
    Jason2004
    Participant

    Hi Ally,

    We decided to install reCAPTCHA v3 as well.

    Over the weekend, we tested the form, using different IP addresses to send messages from the site, at different intervals.
    Over 30 messages have been successfully sent/received.
    However, two messages were unsuccessful, and we received the following message:

    “Sorry, your submission failed our automated spam checks”.

    We are not given the option to do verification.
    Please advise.
    Are there any additional v3 settings; is there option to give visitor chance to prove they are not robots?

    #35004
    Ally
    Support Staff

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    • This reply was modified 2 months ago by Ally.
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