Notification Reply to Customer Not Working

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  • #18169
    tuxman
    Participant

    We have set up our form with Qform. Now that we started getting notification emails from customers, we noticed the “Reply to Address” is not working.
    For example, we have our Pre Wedding Registration Form that has a required email added to the from. When we get a notification from a customer and reply from our admin email it does not place the customers email in the reply to field. Rather, it replies to our own/admin emails.
    Please see screen shots attached.

    Also, we keep getting a notice in WordPress admin that we are not using the licensed version.
    We enter the license key and it works for a little while. Later it tells us that we have to enter it again.
    It looks like the plugin keeps losing our license number and we need to keep registering our license key?

    Thank You

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    #18182
    Ally
    Support Staff

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