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  • #30039

    jiimenez
    Participant

    Hi, I have a problem with the contact form. When we receive a notification by email from the contact form we have a problem in answering directly to the client. So we have to copy the email address and create another email to be able to answer.
    The email that we receive comes from our own email address ( estudiojimenez@me.com) so if we answer directly the client ( almudena_enciso@hotmail.com) does not receive this mail.
    I would like to answer to the client directly without copying the email and creating a new one. Is it possible?
    I send you some screenshots so you can see what I mean.

    Best Regards.

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    #30048

    Ally
    Support Staff

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