PHP Fatal error: Uncaught exception 'phpmailerException'

[camel79]

Hi I am not receiving emails. It was working fine but suddenly it stopped working. The debug.log is the following:


[29-Jun-2014 22:37:40] PHP Fatal error: Uncaught exception 'phpmailerException' with message 'SMTP connect() failed.' in /var/www/html/mexicofootwear.com/wp-includes/class-phpmailer.php:1161
Stack trace:
#0 /var/www/html/mexicofootwear.com/wp-includes/class-phpmailer.php(1016): PHPMailer->smtpSend('Date: Sun, 29 J...', '--b1_428427e7ef...')
#1 /var/www/html/mexicofootwear.com/wp-includes/class-phpmailer.php(924): PHPMailer->postSend()
#2 /var/www/html/mexicofootwear.com/wp-content/plugins/iphorm-form-builder/includes/common.php(777): PHPMailer->send()
#3 /var/www/html/mexicofootwear.com/wp-content/plugins/iphorm-form-builder/includes/common.php(486): iphorm_process_form()
#4 [internal function]: iphorm_process_form_ajax('')
#5 /var/www/html/mexicofootwear.com/wp-includes/plugin.php(470): call_user_func_array('iphorm_process_...', Array)
#6 /var/www/html/mexicofootwear.com/wp-settings.php(373): do_action('wp_loaded')
#7 /var/www/html/mexicofootwear.com/wp-config.php(108): require_once('/var/www/html/m...')
#8 /var/www/html/mexicofootwear.com/wp-load in /var/www/html/mexicofootwear.com/wp-includes/class-phpmailer.php on line 1161


Can you please tell me what is the problem?

Thanks in advance.

[Ally]

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[camel79]

Hi Ally,

My settings are correct. I’m using gmail smtp.

SMTP host: smtp.gmail.com
SMTP port: 465
SMTP encryption: SSL
SMTP username: (my gmail email address)
SMTP password: (I used my gmail password and also tried using a gmail app password)
Email “Return-Path” address: (my gmail email address)

Server compatibility has no problem.

What do you think the problem might be.

Thanks in advance.

[Ally]

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• This reply was modified 10 years, 9 months ago by Ally.

[camel79]

Hi Ally,

Thanks for your response. I created the file phpinfo.php with the content you gave me. There is mention of OpenSSL on the page. The following information appears:

OpenSSL support enabled
OpenSSL Library Version OpenSSL 1.0.1e-fips 11 Feb 2013
OpenSSL Header Version OpenSSL 1.0.1e-fips 11 Feb 2013

I received emails before without a problem. What do you think of the information appearing on the phpinfo.php file?

What do you mean by empty “Return-path” value?

Thank you for your support.
Regards.

[Allan]

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[Ally]

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[Author]

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