Problem on iPhone

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  • #33955
    rocketseo1
    Participant

    Hello. We had a problem on the iPhone, sometimes it doesn’t let us go to the next step, and the form shows an endless loading.

    form page: https://oonutrition.me/diagnostic/
    error video: https://files.fm/u/dkee3fb7n

    Nothing was found on this error in the logs on the server.
    Help us solve this problem, please.
    Thank you.

    #33956
    Ally
    Support Staff

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    #33957
    rocketseo1
    Participant

    Hi,

    If I keep waiting, nothing happens.

    We noticed that, mostly this bug appear in Safari browser iOS on mobile devices.

    Does the plugin have some kind of Debug or any logging at all? We do not know what this error is and what it is connected with.

    At the moment we cannot delete custom code hooked into Quform, or deactivate any plugin or try another theme, we will try this on some subdomain.

    #33958
    rocketseo1
    Participant

    On the https://codecanyon.net/ in comments we found a possibly similar situation.

    Attachments:
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    #33960
    Ally
    Support Staff

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