Problem with Conditional fallback

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  • #35674
    Evolyon
    Participant

    Hello we have a problem with Conditional fallback.

    We have created a form with a recipient based on postal codes. We have a problem when it comes to an off-list postal code.

    The Conditional fallback functionality seems not to work.
    Recipient email unconditionally works.

    We have tried several different email addresses but the problem persists

    Can you please help ?

    Thank You

    #35678
    Ally
    Support Staff

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    #35683
    Evolyon
    Participant

    Hello,
    thank you for your comeback. I sent the email with the export of the form attached.

    Regards
    Evolyon

    #35686
    Ally
    Support Staff

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