Problem with Conditional fallback

TopicsProblem with Conditional fallback

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This topic has 3 replies, 2 voices, and was last updated 1 year ago by Ally.

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June 27, 2023 at 6:13 pm #35674
Evolyon
Participant
Hello we have a problem with Conditional fallback.
We have created a form with a recipient based on postal codes. We have a problem when it comes to an off-list postal code.
The Conditional fallback functionality seems not to work.
Recipient email unconditionally works.
We have tried several different email addresses but the problem persists
Can you please help ?
Thank You
June 28, 2023 at 8:52 am #35678
Ally
Support Staff
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June 28, 2023 at 5:51 pm #35683
Evolyon
Participant
Hello,
thank you for your comeback. I sent the email with the export of the form attached.
Regards
Evolyon
June 29, 2023 at 10:05 am #35686
Ally
Support Staff
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